Hey, Pandas!

Due to the recent reversion to Phase 2, from August 1 2021 onwards, the claiming of Bamboo Rewards prizes will be shifted online via Panda Shop. Claiming of prizes in the hubs will be temporarily suspended. Riders will receive the following voucher codes via email:

How do I order on Panda Shop?

Step 1: Receive tier update & voucher codes via email 

Step 2: Visit Panda Shop and log in with your foodpanda rider email address. Scroll down to the “Bamboo Rewards Program” section & select your prizes. 

Step 3: Use your unique voucher codes upon checkout to claim your prizes for free (Master & Star Pandas can use both the Merchandise Voucher Code & Lifestyle Bucket Voucher code upon checkout) 

Step 4: Pay a minimal delivery fee & wait for your prizes to be delivered to your doorstep!

Frequently Asked Questions

Where can I claim my Bamboo Rewards prizes online?

Visit Panda Shop, scroll down to Bamboo Rewards and select which prizes you wish to claim.

What items can I collect?

You are allowed to claim any of the items under the Bamboo Rewards prize list. Visit Panda Shop, select your Bamboo Rewards tier, and choose the prizes you want!

Can I claim the items for free?

Yes. Each rider will receive an email containing the Panda Shop voucher codes which they can use upon checkout: 

  1. Merchandise Voucher Code – used for claiming your rider merchandise such as uniforms, jackets, accessories etc.
  2. Lifestyle Bucket Voucher Code – used for claiming your lifestyle vouchers such as Gas vouchers, Fairprice vouchers & Cinema vouchers.

Each voucher code has a monetary value depending on your tier – you can claim as many items as you wish as long as you do not exceed the monetary value of your voucher code.  Refer to the chart above to see the value of your vouchers. 

Can I share my discount code with others?

No. You will be given a UNIQUE discount code which can only be used ONE TIME. Make sure that you do not share this code with anyone else.

I received both the Merchandise Voucher Code and the Lifestyle Bucket Voucher Code. How can I use these?

If you are a Master or Star Panda, you will be receiving two sets of voucher codes: 

  1. Merchandise Voucher Code – used for claiming your rider merchandise such as uniforms, jackets, accessories etc.
  2. Lifestyle Bucket Voucher Code – used for claiming your lifestyle vouchers such as Gas vouchers, Fairprice vouchers & Cinema vouchers.

You are allowed to use BOTH codes upon checkout in order to claim prizes from both categories. Key in the first voucher code and click “Apply” then key in the second voucher code and click “Apply” again. 

Do my voucher codes have an expiry date?

Yes, they will expire at the end of every month. For example, for the July Cycle, they will expire on August 31, 2021 11:59 PM.