🏆 Bamboo Rewards

Loyalty Incentive

OUR MOST LOYAL AND ACTIVE PANDAS GET $$$

Hey, Pandas!

Great news – we’re launching our Bamboo Rewards loyalty incentive to award our most loyal and active riders in the fleet.

Who is eligible?

  1. Riders who have been with foodpanda for at least 12 months. (Counting starts this April 2021 and is based on your agreement start date month) 
  2. Riders with a weekly activity rate of 90% and above. (Computation: Active Weeks (At least 1 order) / Total Weeks since your agreement start date) You can view your agreement start date in your rider app: under Shift > My Profile > Joined At 
  3. Riders who completed at least one order last April 2021

Loyalty Points System

Mechanics

  1. If you have been a foodpanda rider for a year or more, you will be eligible for the loyalty incentive. 
  2. At the end of every month, we will check your Weekly  Activity Rate since your agreement start date.  
  3. If your Weekly  Activity Rate is equal to 90% or above, you will be eligible for the loyalty incentive. 
  4. The loyalty points you will receive for the month will be based on your tier (As seen in the table above) 
  5. Every month, we will consider only the last  12 Bamboo Awards months. For example: 
    • June 2020 – May 2021
    • July 2020 – June 2021  
  1. You can accumulate loyalty points every month as long as you maintain your 90% Weekly Activity Rate. (If your Weekly Activity Rate for that month is below 90%, you will receive 0 loyalty points for that month.) 
  2. You will receive an additional $$$ that month based on the loyalty points you’ve accumulated in the past 12 months

Examples

In May 2021, each rider will receive: 

A. John  

  • Activity Rate: 95% 
  • Points: 12 Star Panda x 20 Loyalty Points = 240 points
  • Cash he will receive: +$1000 SGD 

B. Andrew 

  • Activity Rate: 90% 
  • Points: (5 Rookie Panda x 3 Loyalty Points) + (4 Master Panda x 10 Loyalty Points ) + (1 Star Panda x 20 Loyalty Points) = 75 points
  • Cash he will receive: +$100

C. Ellie

  • Activity Rate: 88%. (Because her activity rate is below 90%, she will not be eligible for the loyalty incentive. She will start receiving the incentives if she is able to bring her Weekly Activity Rate to 90% and above) 
  • Points: Disqualified 
  • Cash she will receive: Disqualified 

In June 2021, each rider will receive: 

A. John  

  • Activity Rate: 95% 
  • Points: 12 Star Panda x 20 Loyalty Points = 240 points
  • Cash he will receive: +$1000 SGD 

B. Andrew 

  • Activity Rate: 90% 
  • Points: (1 Star Panda x 20 Points) + (5 Master Panda x 10 Points) + (4 Rookie Panda x 3 Points) = 82 Points
  • Cash he will receive: +$100

C. Ellie

  • Activity Rate: 90% 
  • Points: (4 Baby Panda x 2 Points) + (1 Master Panda x 10 Points) + (3 Star Panda x 20 Points) = 78 Points
  • Cash she will receive: +$100 

Terms and Conditions

  • You will receive your Weekly  Activity Rate update at the start of the next month
  • You will receive your additional cash incentive via rider payment on the week your Weekly  Activity Rate and tier were announced 
  • foodpanda can change this loyalty incentive at any time