🏆 Bamboo Rewards

7th Cycle (January)

Deliver more to unlock all tiers and gain access to limited edition prizes!

Hey, Pandas!

We are now on the Seventh Cycle of Bamboo Rewards. (Jan 1-31, 2021) Earn Bamboo Points and maintain your average Acceptance Rate to unlock your tier and gain access to all the limited edition freebies and prizes under it!


Earn 3 Bamboo Points* for every delivery you make


Unlock your tier based on your Bamboo Points and Acceptance Rate every month


Claim ALL the rewards that fall under your tier

*The no. of Bamboo Points per delivery is subject to change

Each delivery you make is equivalent to 3 Bamboo Points and you will receive your tier update every month. The tier you will receive will be based on the Bamboo Points and average Acceptance Rate you’ve accumulated over the last month and will give you access to a set of rewards which you can claim as soon as your tier is announced. Your tier will only be valid for 1 month and will be reset. You must claim your rewards before your next tier announcement.

Points System (Fifth Cycle)

Here’s the criteria you need to unlock each tier:

TierBamboo PointsAcceptance Rate
≤ 717-
720 - 1497≥ 95%
1500 - 2037≥ 98%
2040 - 2757≥ 98%
≥ 2760≥ 98%

From Jan 1, 2021 (Friday), everyone will start off as Baby Panda and receive their tier update by the first week of February. We’ve added some multipliers in to give our bicycle and e-bike riders a chance to hit the highest tiers!


Great news – you can claim ALL the prizes under your tier. The points you’ve accumulated over the past month will determine your tier and each tier has a set of claimable prizes. From limited edition shirts, to foodpanda vouchers, you name it! Keep delivering to collect all the freebies as seen below:

T-shirt (design 1)

T-shirt (design 2)

Sports shirt

Premium sports shirt

Rider (Long Sleeve)

Top Rider (Long Sleeve)

Sporty Design Rider & Top Rider


Helmet stickers

Claiming of Prizes

Riders must claim their prizes within the schedule mentioned below. Failure to claim within the allocated time frame will result to the forfeiture of your prizes for that cycle.

A. Sixth Cycle (December)

Cycle Dates: December 1 – 31, 2020.
Vouchers – Your vouchers will arrive by January 9, 2021 and will be valid until January 31, 2021.
Physical Prizes – Claiming will be from January 6 – 31, 2021 in the rider hubs. In order practice safe distancing, please book your timeslots here: 1. East Hub 2. West Hub

B. Seventh Cycle (January)

Cycle Dates: January 1 – 31, 2021. This is your current cycle.

Claiming of prizes for this cycle will be announced on the first week of February 2021.

Frequently Asked Questions

How do the Bamboo Points work?

You will receive 3 Bamboo Points for every delivery you make. Your Bamboo Points will be tallied for a month and announced to you via email and rider app.

How can I win Bamboo Points faster?

Each delivery you make is equivalent to 3 Bamboo Points. The more deliveries you make, the more points you can accumulate. What are you waiting for? Start delivering today!

Can I jump more than one tier every cycle?

Yes! You can jump to any tier depending on the number of Bamboo Points you’ve accumulated and your average acceptance rate.

How much time do I have to upgrade my tier?

You have a total of 1 month to accumulate your points and average Acceptance Rate. You will receive a tier update via your rider app and email showcasing which tier you’ve unlocked

How long will my tier last?

Your tier and points are valid for 2 months and will be reset after this period.

How do I qualify for a tier?

Check out the Point System table above! You must hit certain bamboo points and maintain a certain average Acceptance Rate the last month in order to qualify for your tier.

What happens to my points when the 1 month period ends?

Your Bamboo Points are reset every month. If you wish to maintain or upgrade your tier for the next round, you would need to reach the minimum qualifications of those tiers again.

How will I know my tier and Bamboo Points?

You will receive your Bamboo Points update every week via the rider app and you will receive your tier update every month via email & rider app.

Can the Bamboo Point system change?

Yes! The Bamboo Point system is subject to change. We will be add in seasonal multipliers and changing up the points system from time to time.

Does this replace our Batch System?

No, it does not! This rewards program was created to reward you for your excellent service and loyalty to foodpanda.

What prizes do I receive?

The prizes you can claim will be based on the Bamboo Points + Average Acceptance Rate you’ve accumulated in the past month. You can receive prizes like foodpanda vouchers, pandamart vouchers, cinema tickets and limited edition apparel.

How long do I have to claim my rewards?

We will be updating you regarding the claiming period for your Bamboo Rewards cycle via Telegram. You must claim your prizes strictly within the dates mentioned. Failure to claim your prizes within the mentioned period will forfeit your prizes for that cycle.

How many prizes can I claim?

You can claim ALL the prizes under your tier. However, you can only claim 1 of each item. If you wish to claim the item again, you must hit that tier again and wait for the next tier update.

Can I claim the same prizes again and again?

Yes, you may! As long as you hit the tier, you can claim all the prizes that fall under that category.

Can the prizes change?

Yes! We will be adding in special prizes and freebies as the months go by. Stay tuned!