We are now on the Seventh Cycle of Bamboo Rewards. (Jan 1-31, 2021) Earn Bamboo Points and maintain your average Acceptance Rate to unlock your tier and gain access to all the limited edition freebies and prizes under it!
*The no. of Bamboo Points per delivery is subject to change
Each delivery you make is equivalent to 3 Bamboo Points and you will receive your tier update every month. The tier you will receive will be based on the Bamboo Points and average Acceptance Rate you’ve accumulated over the last month and will give you access to a set of rewards which you can claim as soon as your tier is announced. Your tier will only be valid for 1 month and will be reset. You must claim your rewards before your next tier announcement.
Points System (Fifth Cycle)
Here’s the criteria you need to unlock each tier:
|Tier||Bamboo Points||Acceptance Rate|
|720 - 1497||≥ 95%|
|1500 - 2037||≥ 98%|
|2040 - 2757||≥ 98%|
|≥ 2760||≥ 98%|
From Jan 1, 2021 (Friday), everyone will start off as Baby Panda and receive their tier update by the first week of February. We’ve added some multipliers in to give our bicycle and e-bike riders a chance to hit the highest tiers!
Great news – you can claim ALL the prizes under your tier. The points you’ve accumulated over the past month will determine your tier and each tier has a set of claimable prizes. From limited edition shirts, to foodpanda vouchers, you name it! Keep delivering to collect all the freebies as seen below:
T-shirt (design 1)
T-shirt (design 2)
Premium sports shirt
Rider (Long Sleeve)
Top Rider (Long Sleeve)
Sporty Design Rider & Top Rider
Claiming of Prizes
Riders must claim their prizes within the schedule mentioned below. Failure to claim within the allocated time frame will result to the forfeiture of your prizes for that cycle.
A. Sixth Cycle (December)
Cycle Dates: December 1 – 31, 2020.
Vouchers – Your vouchers will arrive by January 9, 2021 and will be valid until January 31, 2021.
Physical Prizes – Claiming will be from January 6 – 31, 2021 in the rider hubs. In order practice safe distancing, please book your timeslots here: 1. East Hub 2. West Hub
B. Seventh Cycle (January)
Cycle Dates: January 1 – 31, 2021. This is your current cycle.
Claiming of prizes for this cycle will be announced on the first week of February 2021.
Frequently Asked Questions
You will receive 3 Bamboo Points for every delivery you make. Your Bamboo Points will be tallied for a month and announced to you via email and rider app.
Each delivery you make is equivalent to 3 Bamboo Points. The more deliveries you make, the more points you can accumulate. What are you waiting for? Start delivering today!
Yes! You can jump to any tier depending on the number of Bamboo Points you’ve accumulated and your average acceptance rate.
You have a total of 1 month to accumulate your points and average Acceptance Rate. You will receive a tier update via your rider app and email showcasing which tier you’ve unlocked
Your tier and points are valid for 2 months and will be reset after this period.
Check out the Point System table above! You must hit certain bamboo points and maintain a certain average Acceptance Rate the last month in order to qualify for your tier.
Your Bamboo Points are reset every month. If you wish to maintain or upgrade your tier for the next round, you would need to reach the minimum qualifications of those tiers again.
You will receive your Bamboo Points update every week via the rider app and you will receive your tier update every month via email & rider app.
Yes! The Bamboo Point system is subject to change. We will be add in seasonal multipliers and changing up the points system from time to time.
No, it does not! This rewards program was created to reward you for your excellent service and loyalty to foodpanda.
The prizes you can claim will be based on the Bamboo Points + Average Acceptance Rate you’ve accumulated in the past month. You can receive prizes like foodpanda vouchers, pandamart vouchers, cinema tickets and limited edition apparel.
We will be updating you regarding the claiming period for your Bamboo Rewards cycle via Telegram. You must claim your prizes strictly within the dates mentioned. Failure to claim your prizes within the mentioned period will forfeit your prizes for that cycle.
You can claim ALL the prizes under your tier. However, you can only claim 1 of each item. If you wish to claim the item again, you must hit that tier again and wait for the next tier update.
Yes, you may! As long as you hit the tier, you can claim all the prizes that fall under that category.
Yes! We will be adding in special prizes and freebies as the months go by. Stay tuned!