Help

You may apply online via our website at rider.foodpanda.sg

We accept car drivers, motorbike riders, bicycle riders, e-bike (PAB) riders, and walkers.

Yes, you can apply to become a pandarider with us! All pandariders are independent contractors/freelancers and can decide when to put in their hours.

If you have all the necessary documents and information to apply, you can start immediately on the day itself if there are available sessions for you to book that day.

You are eligible to apply if you meet the following criteria:

​1. You need to be Singaporean/PR. We do not accept long term visit passes, NS applicants and foreigners.

2. You need to have a POSB/DBS account. We do not accept any other bank accounts. Visit our Guides section to find out how to easily open a bank account.

3. You need to have ibanking and DBS PayLah! Visit your mobile application stores to download the apps.

Kindly prepare the following:

• NRIC (Original)
• Driving Licence (for motorcyclists)
• PMD registration number (for PMD riders) – to remove
• POSB/DBS bank account number
• ibanking and a DBS PayLah account (logged in) – added
• Telegram
• Rider App

Yes, you would need to pay for your Rider Equipment.

Currently, we only accept Singaporeans/PRs as our riders. We do not accept foreigners with work permits or long term passes.

All pandariders have to be 18 and above.

We are unable to process your application if you’re still serving national service.

You will need to have a DBS/POSB bank account to apply with us since we are moving to an automated system. This system only supports DBS/POSB bank account users.

It is a requirement to complete and pass our quiz. This ensures us that you are equipped with the information required to be a pandarider.

Note: If you have already come down to onboard with us and have an account on roadrunner, kindly ignore the email you’ve received. We delete duplicate applications at the end of the day which get automatic unsuccessful application emails.

Yes. You may purchase your equipment in the hubs. Visit here for more details.

You have to log into roadrunner. Go to rooster > My Profile > Change password

You may find the necessary links here

Send an email to ridersupport@foodpanda.sg.

Click here to learn more

Please refer here for more details

New riders have to apply through their referrer’s unique Refer-a-Friend link.

Please refer here for the step by step instructions on how to get his/her link.

Yes! We provide free bicycle rentals via SG bike. For more details, click here.

Yes, we now accept car drivers.

You are under the Dynamic Service Fee structure. Please refer here for more details.

Refer here to understand more about your payment cycle

Refer here to understand more about your payment cycle

You will receive your service fee invoice via email 2 to 3 days upon receiving your service fees.

Head over to Help → Fees & Incentives → How to Read My Invoice to double-check whether or not you really had a shortage. Oftentimes, riders misinterpret deductions* as shortages. If you really had a shortage, kindly submit a ticket under Service Fees in Rider Support with a full explanation of the reason behind it.

*Deductions: Some examples of deductions are equipment deduction, Cash-On-Delivery, and deductions from your previous payment cycle.

No, freelancers are not entitled to receiving overtime. Refer to your Service Agreement for more details.

Yes! Quest incentives are avaialble and can be seen here

You can send an email to ridersupport@foodpanda.sg.