pandago C2C

We’re constantly finding new ways for our riders to earn more. ? That said, from April 19 onwards, all riders will start receiving pandago customer-to-customer (pandago C2C) orders. 

pandago is an islandwide on-demand delivery service that allows users to deliver anything that fits into our riders’ bags. 

pandago C2C (Customer-to-Customer) is a type of order under pandago that enables foodpanda customers to send anything to anyone. 

Examples: 

• Customer A wants to send a gift to her friend 
• Customer B wants to send food to Customer C 
• Vendor A wants to send special items to Customer E

pandago C2C (Customer-to-Customer) Orders: 

✔ Pick-up location is usually from a residential area, but this can vary. 

✔ You can easily identify a pandago C2C order by looking at your Accept/Reject screen. All pandago C2C orders have “pandago parcel delivery” stated below the pick-up details. 

✔ All pandago C2C orders have the order code starting with “pgo-xxxxxx” 

pandago B2C (Vendor-to-Customer) Orders: 

✔ Pick-up location is usually from a store/vendor. 

✔ Order code: xxxx-xxxxxx (6 digits after the dash) 

Regular Orders: 

✔ Pick-up location is from a registered foodpanda store/vendor. 

✔ Order code: xxxx-xxxx (4 digits after the dash) 

Delivering a pandago order is similar to delivering a regular order. The only difference is that, for pandago orders, you will be picking up the orders from various locations and not just vendor premises. 

✔ To contact the sender of the parcel, you simply need to refer to the number under the “parcel sender details”. 

✔ To contact the recipient of the parcel, you simply need to refer to the number under “order details”.