Please remember the following when it comes to handling you customer’s food:
- Ensure that all orders are packed securely
- Ensure that all cold drinks are separated from hot food
- Clean your rider equipment often and ensure that it is dry
Wondering about what to do whenever you encounter a road accident? Don’t panic – here’s how we can help!
- Inform your dispatcher. Your dispatcher will put on you on break until the end of your shift.
- Raise a ticket via Rider Support. We have a dedicated team ready to help out and answer your queries.
- Check out our deals page to see which insurance companies can give you discounted packages.
- E-Bike and Bicycle riders should read our Ride Safe page to understand more about their free Third Party Liability Insurance coverage.