Hey pandariders!

Welcome to the foodpanda rider community. We’ve curated a simple guide below for you to help you get started on your rider journey below. Here’s some tips our existing riders have for you as a new joiner.

Your Application Process

To get started, create your profile here.
Next, fill in your personal details and submit your relevant vehicle information.

  • Selfie
  • Gender
  • IC no.
  • IC photo – front & back
  • Bank details
  • Screenshot of bank information
  • Emergency contact

Lastly, acknowledge our service agreement. And you have completed your application!

Sample of Documents for Submission

Click here for examples of acceptable screenshots that we require for the approval of your account. By submitting the correct screenshots, the time taken to approve your account will be much faster.

While waiting for application approval

Feeling lost on what to do after submitting your application?
Don’t worry, here are some things you can do while waiting for application approval!

  • Buy your equipment
  • Download the rider app
  • Resubmit any documents (if requested)

And check out our FAQ page, New Joiner and Refer-a-Friend Incentive!

How to Purchase Rider Equipment

Activate your rider account via the activation email from rider shop and you can proceed to purchase your equipment either online or at our Rider Hubs.

Do also check out the discounts you may be entitled to for your equipment purchase here.

Navigate your rider app

Learn how to use the rider app and prepare yourself for your very first order!
You can do the following with your rider app.

  • Book a shift
  • Check for ongoing quest you’re eligible for under the “Quest” tab
  • Check your earnings under the “Payment” tab
  • Raise ticket through rider support
  • Self update some of your profile information under “My Profile

Deals you’re entitled to and how to redeem

Check out the list of discount deals we have for you here and watch the video to find out how you can easily redeem them.

Onboarding FAQs

If you still have any burning questions, make sure you check out our FAQs page for New Joiner which will address most of the questions from an applicant to your first week of delivery.